JM Bullion Reviews: Legit or Scam in 2024?

Written By Colin Kuehn  |  Precious Metals IRA 

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The world of precious metals investment can be both exciting and daunting for the uninitiated. In this comprehensive review, we will provide a detailed examination of JM Bullion, a well-known precious metals retailer. Our aim is to help you make an informed decision on whether or not to invest in precious metals through this company. We will cover the company's background, trustworthiness, the products and services it offers, and address common concerns and questions. By the end of this article, you should have a thorough understanding of JM Bullion and be able to determine if it's the right fit for your investment needs.

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What is JM Bullion?

JM Bullion is a leading online precious metals dealer based in the United States. Founded in 2011, the company has grown rapidly and gained a solid reputation for providing a wide range of gold, silver, platinum, and palladium products. JM Bullion caters to both individual investors and institutional clients, offering competitive prices and a user-friendly online platform. They pride themselves on excellent customer service, fast shipping, and secure transactions.

Is JM Bullion a Trustworthy Company?

One of the foremost concerns when dealing with precious metals dealers is trustworthiness. JM Bullion has a strong reputation for being reliable, honest, and transparent. They are accredited by the Better Business Bureau (BBB) and have an A+ rating, which is the highest possible rating awarded by the BBB. This indicates that the company is committed to resolving customer complaints and maintaining a high level of customer satisfaction.

Furthermore, JM Bullion is a member of the Industry Council for Tangible Assets (ICTA), a trade association dedicated to maintaining ethical standards in the precious metals industry. They are also an authorized dealer of Professional Coin Grading Service (PCGS) and Numismatic Guaranty Corporation (NGC) certified coins.

an enormous pile of gold bars

Services and Precious Metals Buying Options

JM Bullion offers a variety of services to cater to different types of precious metals investors. These services include:

Physical Precious Metals

Buying and selling physical precious metals: Investors can buy and sell gold, silver, platinum, and palladium products such as coins, bars, and rounds through JM Bullion's online platform. The company offers a wide selection, competitive pricing, and quick shipping.

Precious Metals IRAs

Precious metals IRAs: JM Bullion provides an option for investors to add precious metals to their Individual Retirement Accounts (IRAs), offering a tax-advantaged way to invest in gold, silver, platinum, and palladium.

Storage Solutions

Storage solutions: JM Bullion has partnered with several reputable storage facilities to provide secure and insured storage options for precious metals investors.

Buying Real Physical Gold and Silver from JM Bullion

JM Bullion offers an extensive range of physical precious metals products, including:

  1. Gold: American Eagles, Canadian Maple Leafs, South African Krugerrands, Australian Kangaroos, and gold bars from renowned mints such as PAMP Suisse, Credit Suisse, and the Royal Canadian Mint.

  2. Silver: American Silver Eagles, Canadian Silver Maple Leafs, Austrian Silver Philharmonics, and silver bars from popular mints like Johnson Matthey, Sunshine Minting, and the Royal Canadian Mint.

  3. Platinum: American Platinum Eagles, Canadian Platinum Maple Leafs, Australian Platinum Kangaroos, and platinum bars from various mints.

  4. Palladium: Canadian Palladium Maple Leafs, Russian Palladium Ballerinas, and palladium bars from trusted mints.

a gold bar on top of an investment chart

JM Bullion Precious Metals IRA

A precious metals IRA allows investors to hold physical gold, silver, platinum, and palladium in a tax-advantaged retirement account. JM Bullion offers a seamless process for setting up and managing a precious metals IRA. They have partnered with several IRA custodians who specialize in self-directed IRAs, which give investors the flexibility to choose their own investments, including precious metals.

How to Set up an IRA

To set up a precious metals IRA through JM Bullion, follow these steps:

Choose Your Gold IRA Custodian

 Research and select a reputable IRA custodian that specializes in self-directed precious metals IRAs. JM Bullion has a list of recommended custodians to help you with this process.

Complete Application

Fill out the necessary paperwork to open a self-directed IRA account with your chosen custodian.

Fund Your Account

Transfer funds from your existing retirement account or make a contribution to your new precious metals IRA.

Select Your Precious Metals

Work with JM Bullion to choose the appropriate precious metals products that are eligible for your IRA. These products must meet specific purity standards set by the IRS.

Arrange Storage

Work with JM Bullion to choose the appropriate precious metals products that are eligible for your IRA. These products must meet specific purity standards set by the IRS.

Manage Account

Monitor and manage your precious metals IRA, making any necessary adjustments to your investment strategy as needed.

Does JM Bullion Sell Fake Gold?

JM Bullion is committed to providing only genuine, high-quality precious metals products. They source their products directly from reputable mints and refineries around the world. Furthermore, JM Bullion utilizes various methods to verify the authenticity of their products, including X-ray fluorescence testing and ultrasound thickness testing. As a result, the risk of purchasing counterfeit gold from JM Bullion is minimal.

Where Are They Located?

JM Bullion is headquartered in Dallas, Texas, and operates primarily as an online retailer. They do not have physical storefronts, which helps keep their overhead costs low and allows them to offer competitive pricing on their precious metals products.

JM Bullion Lawsuit?

In October 2020, JM Bullion faced a class-action lawsuit regarding a data breach that occurred between February and July of the same year. The lawsuit alleged that the company failed to adequately protect customers' personal information. JM Bullion acknowledged the data breach and took steps to improve its cybersecurity measures. There has been no further information available on the outcome of the lawsuit.

Pros and Cons

  • Extensive product selection: JM Bullion offers a wide range of gold, silver, platinum, and palladium products, catering to various investment preferences.
  • Competitive pricing: With low overhead costs, JM Bullion is able to provide competitive prices on their precious metals products.
  • Excellent customer service: JM Bullion is known for its responsive and helpful customer service team, ensuring a smooth buying experience.
  • Fast shipping: The company offers quick and secure shipping, with most orders shipping within one to three business days.
  • Lack of physical locations: JM Bullion operates exclusively online, which may deter some customers who prefer to conduct transactions in person.
  • Minimum order requirements: The company requires a minimum order amount of $199, which may be a barrier for some smaller investors.


JM Bullion has established itself as a leading precious metals retailer, offering a wide range of products and services to investors. Their reputation for trustworthiness, competitive pricing, and excellent customer service make them a solid choice for those looking to invest in physical precious metals or set up a precious metals IRA. While the lack of physical locations and minimum order requirements may be a drawback for some, the overall benefits of choosing JM Bullion as your precious metals dealer outweigh these concerns.

By providing a detailed overview of JM Bullion, we hope to have equipped you with the knowledge and understanding necessary to make an informed decision about investing in precious metals through this company. If you're considering investing in gold, silver, platinum, or palladium, JM Bullion offers a reliable and user-friendly platform to help you reach your investment goals.

JM Bullion FAQs

  1. What payment methods does JM Bullion accept?

JM Bullion accepts various payment methods, including credit/debit cards, bank wire transfers, personal checks, ACH transfers, and PayPal.

  1. Are there any shipping fees?

JM Bullion offers free shipping on orders over $199 within the United States. Orders below this amount are subject to a flat-rate shipping fee.

  1. Can I cancel my order?

Orders can be canceled within 24 hours of placing the order, subject to a market loss policy and a cancellation fee.

  1. How are my precious metals shipped?

JM Bullion uses discreet packaging and trusted carriers such as UPS, FedEx, and USPS to ensure the safe delivery of your precious metals. All shipments are fully insured, and a signature is required upon delivery.

  1. Does JM Bullion ship internationally?

Currently, JM Bullion only ships to addresses within the United States and its territories.

  1. What is JM Bullion's return policy?

JM Bullion offers a return and exchange policy for items with manufacturing defects or those damaged during shipping. Returns must be initiated within three days of receiving the order, and products must be in their original condition.

Last Updated: December 31, 2023